We had spent a considerable amount of time getting EverQuest II and Star Wars Galaxies running on Windows Vista systems. What it took to get these programs running was an equal amount of time searching the Internet for a solution.
This solution is excerpted from from the MMORPH.com web site. If you find this information of value, visit them.
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http://www.mmorpg.com/gamelist.cfm?gameid=2&setview=forums&post=1523818&bhcp=1#%231523818
MMORPH.com
Vicryn
7/17/07 7:48:35 PM
Ok, so I get home, install the game...everything looks great. I load it up, and it begins patching. When it gets to the end of patching I see
"Download Canceled"
I thought I hit something by mistake so I did this 3 more times with each time receiving the same error.
I thought I would amuse myself by contacting customer support...I got a good laugh...
Anyone ever heard of this? I'm trying to play this game but it just won't patch...I bought the Everquest 2 version that includes up to Faydwer.
Vicryn
7/18/07 11:19:24 PM
Actually, I think I may have found the answer. Before, I would get about 2 minutes into the upload and then it would cancel. Now, it says I have to wait about an hour for the download to take place so I think it is working. The first part of the instructions below have been mentioned before in this thread, but the second part is the information that even their technical support crew forgot to mention (instead telling me to call comcast). Hope this helps to anyone who had this issue before...
Question
Why do I keep getting a download cancelled error in Windows Vista?
Answer
There are several security settings that come installed with Windows Vista that we will need to modify to allow your game to run without interference. Please make sure you do all of the following steps.
Section One: Running as Administrator
1. Right click on the game's icon and go to properties
2. Go to the compatibility tab
3. Click on "Run this program in compatibility mode for" and select XP Service Pack 2
4. Check "Run this program as administrator"
Section Two: Working Around the User Access Control (UAC)
1. Make sure you are logged in on an Administrator account.
2. Navigate to the game's folder (Usually c:\program files\sony\ will contain the game's folder)
3. Right click on the game's folder and go to properties
4. Click on the Security Tab
5. Click on the Edit button.
6. Go through each username or group listed and make sure all "Allow" boxes are checked
7. Ensure that no "Deny" boxes are checked and click OK.
After these steps, if you are still getting a Download Cancelled error in your game's Launchpad on Windows Vista, please refer to the article Contacting Tech Support for further assistance.
Vicryn
7/20/07 8:44:43 PM
Hey guys,
Still having issues with EQ2 and Vista.
I installed everquest 2 and went through about an hour of downloading. When it completes I see the message "Update Complete" but the play button does not show. Instead it is a grayed out box that says "Updating" or something. There is text below it that says "Download" but when I click on it it just does a 2 second download and says "Update Complete" again. I have contacted the Tech Support for SOE and they were no help. I tried running the everquest file from the everquest 2 folder and i get a message that says "xul.dll was not found, reinstalling the application may fix the problem." I have reinstalled this game 2 times now. What the heck is going on? Please, someone help me. Lol. I am getting desperate. I just want to play :)
Thanks.
AbasiMalone
7/21/07 12:55:54 PM
I have had to do this with SWG and EQ2. Something about SOE and vista. I had to do a different tweak with each one. But I ended up doing some google and yahoo searches for "Star wars galaxies on vista" or "Everquest 2 on vista" you should come upon a thread that tells you the exact settings. With EQ2 there was something different I had to do. It's strange though, because GW CoH and EVE have given me no problems. That being said, once I got past this, SWG and EQ2 are running just fine. The official channels are no help, you have to find a discussion thread.
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Additional Keywords: launchpad.exe launchpad patcher
http://EventHorizon1984.typepad.com/Event_Horizon_1984_blog/2007/07/star-wars-galax.html
WarCry's Star Wars Galaxies - Windows Vista Launchpad Fix
http://EventHorizon1984.typepad.com/Event_Horizon_1984_blog/2007/07/everquest-ii-vi.html
MMORPH.com - Everquest II - Patching Error...trying to play for the first time
http://EventHorizon1984.typepad.com/Event_Horizon_1984_blog/2007/07/everquest-ii--1.html
EverQuest 2 Vault - Launcher patching with Vista problem
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