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The eBay Shopping.com Affair
The eBay Shopping.com Affair
aka "The eBay Leap Day Auction Count Affair"
aka "The eBay SDC_PROD Affair"
By Event Horizon
Ides of March Edition, 15 March 2008
Revision: 2 April 2008 00:01 HST
The Leap Day weekend brought with it an extra day of buy and selling on eBay. It also ushered in an interesting event. A number of listings from Shopping.com, an eBay company, ended up on eBay.com. Counted in the hundreds of thousands these product listings were viewable on eBay.com, but not buyable.
In short an event that AuctionBytes would characterize as eBay Mystery Listings.
This was an event that had ample room for opinions. Aside from the fact that the average eBay buyer could not buy these products, there was the question of did these listings affect the auction counts? An important question as eBay provides those listing counts in their many reports to the U.S. Securities and Exchange Commission.
Opinions ranged from an eBay Forum poster describing the event as "Ebay is padding their listings", to Randy Smythe of My Blog Utopia! stating "this padding of listings is a non-starter."
All this would definitely pique the curiosity of anyone interested in eBay. For about 5 seconds. Because all the relevant data is spread across Google, or deleted, archived, horded, and just plain not in one place for quick perusal. End 5 seconds.
We're going to attempt to put a smidgen of all that happened in this article. And over time expand the article slightly to accommodate new found pieces.
Before we begin, changing the subject slightly, you're wondering why the style of the title sounds oddly familiar? We were inspired by eBay, with their one mini-smidgen contribution.
Cue theme. Run introduction. Roll article.
Prologue. Internet transations are perishable and human memories short.
This article should not be considered a complete rendering of the Leap Day (2/29/2008) weekend events or a tome with all the available data. It is meant to give a relatively quick overview of the situation, and provide leads for those who wish to pursue more in depth study.
I. How many listings were involved?
Do Listing Counts Matter?
Let's start with the simple matter of, does it matter at all? The answer is, Yes.
Listing counts are important to eBay, as the figures are reported to the U.S. Securities and Exchange Commission.
Reference the "23-Jan-2008" "Form 8-K for EBAY INC" "Results of Operations and Financial Condition, Financial Statements and Exhibits" report.
Listing counts are important to eBay, as they are mentioned in the report to the U.S. Securities and Exchange Commission.
Reference the "29-Feb-2008" "Form 10-K for EBAY INC" "Annual Report".
The fact that eBay has the subject of "listings" in their official reports, belies pundits claims that the listing counts are of no concern.
Those who proffer the specious argument that the amounts involved are small and therefore inconsequential, must not deal often in large real world real time computer systems. Let's propose the scenario that someone or some group accidentally dumps a quarter million to a half million database TEST records into a PRODUCTION system. This same person or group then tells people in authority nonsense such as 'it's 35 thousand Usher'.
This is what those people would hear in the real world:
eBay's official position on the number of listings.
"An eBay spokesman told PC Magazine at the time that 5,000 shopping.com listings were erroneously placed on ebay.com. After sellers expressed doubt about that number in the comments section, eBay was asked to again confirm that it was indeed 5,000. The same spokesman responded Friday that he had originally told PC Magazine that eBay pulled 35,000 listings, but a review of the interview confirmed that he said 5,000."
PC Magazine, 10 March 2008
{eBay, Usher} "Lieberman said fewer than 35,000 listings were affected by the glitch".
AuctionBytes, 5 March 2008
Usher Lieberman is eBay's Spokesman, and is not an integral part of eBay's programming departments. He reports to the press what he's told. In the matter of contradictory statements or "false and misleading statements to the press" [SEC], the original source of the "5,000" and "35,000" counts should be investigated.
Our research regarding the listing counts during the February 29th Leap Day weekend.
Total Listings Hard Count Methodology.
The "Hard Count" represents the total number of auction listings confirmed by screen shots, archives, and reported by AuctionBytes. In theory the Hard Count should equal or be close to the Soft Count. But in practice it is not an easy task to collect hard evidence, from multiple witnesses, after the fact.
The 31,608 figure derives from the AuctionBytes observation that "indicated the seller had over 80,000 listings on eBay.com."
AuctionBytes does not reveal the identity of that seller. Making it possible that the seller with "80,000" items is part of the list of observed sellers. The 31,608 figure is derived from taking "80,000" and subtracting the largest listing count reported, which is 48,392. In this way listing counts are not added in twice.
In other words, if the seller with item count of "48,392" (part of the observed list of sellers) actually has "80,000" items, the total should be 161,358 + 31,608. The 31,608 being the uncounted part of the "80,000" (80,000 - 48,392). The 31,608 can increase to a maximum of 80,000, depending on who the seller is or is not.
For instance in the case of this seller not being on the reported list of 14 sellers, the soft count would be 161,358 plus 80,000 or 241,368.
There is also the case of the count from AuctionBytes being completely wrong; 0 items.
The Hard Count ranges from a minimum of 161,358 items, to a maximum of 241,368 items.
Total Listings Soft Count Methodology.
The "Soft Count" represents the total number of auction listings reported, but not necessarily verified by screen captures, etc.. The figure of 271,280 is the lower limit of those reported observations. As in the Hard Count, the 31,608 figure derives from the AuctionBytes observation that "indicated the seller had over 80,000 listings on eBay.com."
The observed Soft Count ranges from a minimum of 271,280 items, to a maximum of 351,280 items.
Estimated Listing Count Methodology.
Using the Medved "EBay Auction Counts: February 24, 2008 to March 1, 2008" chart, an estimate can be made as to the number of listings removed.
eBay stipulated two things:
Logically we're looking for an increase and subsequent rapid decrease of at least 161,358 (Hard Count) listings and up to 351,280 (Soft Count), during the weekend time frame.
As it turns out there is just such an occurrence. There is an auction count spike in the auction count beginning at about the "2/29" (09:00 PM PST, Midnight EST) line and ending at about the "3/2" (09:00 PM PST, Midnight EST) line. From a graphing standpoint this increase conveniently begins after a relatively flat period of auction listings.
That would be approximately 13,900,000 (peak) - 13,400,000 (base) = 500,000 listings
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time (EST).

Using Randy Smythe's 13.5 million average daily auction listings as a measure, the half-a-million auction listings represents 3.7% of the daily total. A significant amount as far as the report by eBay's Accountants to the U.S. Securities and Exchange Commission is concerned.
Is There More?
The question arises, were there more "test" listings. Our answer is, you are free to ponder this question.
But think about this. eBay held a listing special beginning on March 1st. Historically auction counts rise during a listing special. Typically a million or more. How many listings would have to be removed to not only negate the expected listing count increase, but cause the count to fall?
And ponder this too. As a matter of good business, eBay does put back listings removed in error. Such an increase due to putting back deleted listings would show up much later on Medved ("EBay Auction Counts: March 2, 2008 to March 8, 2008"). Abet buried in subsequent listing specials and promotions.
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time (EST).

eBay's 2008 Q1 (1st Quarter, January 01 to March 31) report to the U.S. Security and Exchange Commission should be interesting.
II. SDC_PROD Seller List and Counts
We believe that none of the Shopping.com sellers were aware their items were being transferred to eBay.com. As stipulated by eBay, "Shopping.com listings appeared accidentally on eBay.com". It would be an interesting exercise to find out if the involved Shopping.com sellers were billed eBay.com listing fees at the time, and then credited afterwards.
SDC_PROD Seller List
This is a list of the fourteen (14) "sdc_prod" (shopping dot com) seller accounts that were located and reported, 29 February to 1 March 2008. Plus additional sdc_prod sellers that were located post event.
This list contains:
The total count from the screen captures, 161,358, is evidence that eBay Spokesman Usher Lieberman made a number of "false and misleading statements to the press" when he said on multiple occasions that "5,000 listings" or "35,000 listings" were involved.
Time permitting, this section will be updated.
* sdc_prod_301013_74
Shopping.com seller The Twister Group
Member since Oct-18-06 in Illinois, United States
* sdc_prod_305839_99
Shopping.com seller BargainBasementBatteries
Member since Oct-30-07 in California, United States
* sdc_prod_310426
Shopping.com seller ANTOnline
Member since Feb-15-08 in Georgia, United States
* sdc_prod_409455_97
Shopping.com seller Sababa Shopping
Member since Jul-16-07 in New York, United States
* sdc_prod_434012
Shopping.com seller SpectrumSuperStore
Member since Apr-11-07 in California, United States
* sdc_prod_442675_57
Shopping.com seller Boyne & Kelly L.L.C.
Member since Oct-25-07 in New Jersey, United States
eBay.com reported listing count, 4,702
* sdc_prod_9021_2
Shopping.com seller Buy.com
Member since Feb-22-08 in California, United States
* sdc_prod_9055
Shopping.com seller Focus Camera
Member since Oct-30-07 in New York, United States
* sdc_prod_9074_35
Shopping.com seller pcRUSH.com
Member since Feb-28-08 in California, United States
* sdc_prod_9090
Shopping.com seller CompSource Inc.
Member since Mar-26-07 in Ohio, United States
* sdc_prod_9124_14
Shopping.com seller TheNerds, Inc.
Member since Dec-12-07 in Florida, United States
* sdc_prod_9352_67
Shopping.com seller Digital Foto Club
Member since May-28-07 in New York, United States
* sdc_prod_9391_43
Shopping.com seller Adorama
Member since Feb-22-08 in New York, United States
* sdc_prod_9452
Shopping.com seller eTronics, Inc.
Member since Jul-25-07 in New York, United States
* sdc_prod_90076
Shopping.com seller OnlineSports, Inc.
Member since Nov-13-06 in California, United States
III. What Happened?
There are two basic explanations.
We had planned to explore and write about each possibility, but we'll leave that for another time.
IV. "THIS IS NOT AN EBAY LISTING"
Event Timeframe
Like many incidents, there are events that lead up to it, follow it, are associated with it, or simply happen in the same time frame.
Here is a short chronology of those occurrences.
== 2007 ==
.
February 2007
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time.

.
9 March 2007
Are Ebay's Listing Numbers Inflated by Fraud?
03/09/2007 08:31 PM ID: 60834
Ebay Inc's (NASDAQ:EBAY) listing numbers have demonstrated dramatic volatility during the 'Vladuz' security scare. Some Ebay users have suggested that the millions of fraudulent listings are significantly inflating Ebay's listing numbers.
In response, an Ebay spokesperson claims: "there just isn't enough information there to tie the swings in listings that they show to any one cause". They declined to comment as to the number of accounts that may have been compromised.
It is also suggested that Medved's calculations for Ebay's total of listing numbers are overestimated too. As the Ebay spokesperson confirms, the Medved statistics used to quantify Ebay's listing numbers "far exceed our real activity in this area".
Source: www.theregister.co.uk
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time.
== 2008 ==
.
13 February 2008
"February 13th, insertion fees for all auction-style and fixed price listings will be only 20 cents!"
Stephanie Tilenius, General Manager for eBay North America
"20¢ Auction-style and Fixed Price listing fees" (eBay)
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time.

.
20 February 2008
Start of eBay Policy changes and media fee cut.
*** A Message from Bill Cobb - New Pricing and Other News ***
General Announcements
January 29, 2008 | 05:59 AM PST/PT
***A Message from Lorrie Norrington – New Media Category Pricing Effective February 20***
"I am pleased to announce we are accelerating our plan to phase-in category-specific pricing for media. This fee cut will coincide with the site-wide pricing changes previously announced to take effect on February 20."
Lorrie Norrington, President of eBay Global Marketplace Operations, February 11, 2008 | 10:01AM PST/PT
.
20 February 2008
Regarding the events of February 20th.
"The bug was related to the gallery feature that allows users to place a small photo of their item on the initial search returns page, a spokesman said. EBay traditionally charged 35 cents to include a gallery photo, but as part of the policy changes that went into effect February 20, they are now free of charge.
However, "the code actually rolled out three hours late, so there were a certain number of listings ... that didn't get gallery free"
Usher Lieberman eBay Spokesman to PC Magazine, 4 March 2008
.
20 February 2008
"the bug first emerged on Friday"
"But it wasn't a test. It ended up being a bug," Usher Lieberman
Usher Lieberman eBay Spokesman to PC Magazine, 4 March 2008
Despite Usher Lieberman's assertion that the "bug" happened on February 29th, there is evidence showing sdc_prod products appearing before the 29th.
While there are reports of sdc_prod listings appearing as early as December 2007, the earliest evidence of a "bug" is 20 February 2008.
Samples of a Shopping.com listings inserted onto eBay.com.
"Items for sale by sdc_prod_310426"
"Time listed" "Feb-20 15:49"
.
22 February 2008
Samples of a Shopping.com listings inserted onto eBay.com.
"Items for sale by sdc_prod_409455_97"
"Time listed" "Feb-22 10:22"
Google archive - February 29, 2008 16:37:41 GMT
Seller sdc_prod_434012, item number 320199419130, 30 day auction listing. Seller has no 30 day store. Start date February 22nd
"eBay (item 320199419130 end time March-22-08 06:45:06 PDT)" screen shot.
.
23 February 2008
Sample of a Shopping.com listing inserted onto eBay.com.
Listings on eBay.com are accessible on eBay International sites, such as eBay South Korea (ebay.auction.co.kr).
Google archive - Feb 29, 2008 22:42:51 GMT
Seller sdc_prod_310426, item number 120225811907. Start date February 23rd.
Time remaining on 30 day listing, 23 days 3 hours 35 minutes 46 seconds, screen shot
.
23 February 2008
05:49 AM PST
redsbe (Private ) Feb-23-08 05:49 PST 1 of 33
.
27 February 2008
06:04:36 PM PST
PayPal and eBay Pay Shoppers to Shop
AuctionBytes
By: Ina Steiner
Wed Feb 27 2008 18:04:36
.
28 February 2008
04:30 PM PST, 7:30 PM EST (Eastern Standard Time)
eBay Auction count at lowest point of the day; 13,393,000 items.
Coincidentally, or not, at about the time many of eBay's employees head for home, the auction count begins to rise. Did some programmer turn something on, and leave for the day, intending to check on the code's progress the following morning?
Auction count rises to 13,405,000 by 07:30 PST, 10:30 EST.
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time.

.
28 February 2008
09:00:01 PM PST, 12:00:01 AM 29 February EST (Eastern Standard Time).
Medved "EBay Auction Counts" approximately 13,425,000 items. First count on the February 29th chart.
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time (EST).

.
28 February 2008
11:59:59 PM PST
"eBay is running a marketing campaign to encourage buyers to shop on its site by offering them coupons. One buyer sent AuctionBytes a coupon he had received (pictured) that offered $5 toward shipping on any one item. Part of the terms and conditions follows:
This Offer is valid only when you pay with, and seller accepts, PayPal. This Offer is intended for the recipient whose eBay User ID is printed on the Offer and purchase must be made on eBay.com with that eBay User ID. This Offer is not transferable.
This Offer is for one-time use. It may only be redeemed on the total shipping cost of an item or items on one purchase from a single seller, using a single method of shipping and single currency, in a single transaction. This Offer expires February 28, 2008 at 11:59:59 PM (PST)."
AuctionBytes, Wed Feb 27 2008 18:04:36
.
29 February 2008
04:23 AM PST
eBay Developer's Program
eBay Developer Forums > Technical Questions: eBay Shopping Web Services
Exclude Sellers Issue
Re: ExcludeSellers Issue
Posted: Feb 29, 2008 4:23 AM
"Because of the wide variety of searches that we do, we could easily use 200 to 400 ID's. 500 would be a good number for us."
stsi.com
The above statement is in response to the earlier part of the thread:
Re: ExcludeSellers Issue
Feb 29, 2008 4:27 AM
"Also, is it possible to use wildcards for excluded sellers? For example, I'd like to exclude the various iterations of sdc_prod_*, instead of having to type in all the numbers that this seller uses...."
stsi.com
.
29 February 2008
10:00 AM PST, 01:00 PM Eastern Standard Time
Medved "EBay Auction Counts" reaches maximum for the day of approximately 13,900,000 items. The
previous low count was 13,393,000 items on February 28th at 04:30 PM PST, 7:30 EST. An increase of about half-a-million listings in 16.5 hours.
Coincidentally, or not, during the time many of eBay's employees show up at work, the auction count abruptly stops rising.
One scenario:
A case could be made that by 10AM eBay applied working corrective action on the sdc_prod listing problem. Because at this point the auction count drops.
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time (EST).

.
29 February 2008
01:00 PM PST, 04:00 PM Eastern Standard Time
Medved "EBay Auction Counts" drops slightly approximately 13,875,000 items, from 13,900,000 items. Last count of the February 29th chart.
.
29 February 2008
Regarding the events of "Friday night" 29 February 2008.
eBay's statements:
1) "a "bug" in its system had accidentally placed listings from eBay-owned shopping.com onto eBay.com late Friday night."
However, "the code actually rolled out three hours late, so there were a certain number of listings ... that didn't get gallery free, so we were going back and fixing that" on Friday, the spokesman said. "What happened was, when we wrote the code to implement that fix in the database table, there was a string that was left on there that populated and sent shopping.com listings onto ebay.com that it shouldn't have."
Approximately 5,000 listings were pulled from shopping.com, but they have since been removed, according to eBay."
PC Magazine, 4 March 2008
2) "eBay spokesperson Usher Lieberman initially told AuctionBytes they appeared due to a test, but on Monday, said he was incorrect and that the listings were the result of a glitch.
On Tuesday, Lieberman explained the nature of the glitch. Programmers rolled out code on Friday evening that was meant to credit certain listings that were eligible for free Gallery. The credit was due to them because eBay had promised sellers Gallery would be free for listings started at a certain time of day, and the code had been rolled out 3 hours past the deadline.
Lieberman said the programmers inadvertently caused the Shopping.com listings to appear on eBay.com when it created and launched the script to credit the sellers' accounts for Gallery fees.
Lieberman said fewer than 35,000 listings were affected by the glitch."
AuctionBytes, 5 March 2008
3) "An eBay spokesman told PC Magazine at the time that 5,000 shopping.com listings were erroneously placed on ebay.com. After sellers expressed doubt about that number in the comments section, eBay was asked to again confirm that it was indeed 5,000. The same spokesman responded Friday that he had originally told PC Magazine that eBay pulled 35,000 listings, but a review of the interview confirmed that he said 5,000."
PC Magazine, 10 March 2008
4) "Editor's Note: The eBay spokesman confirmed Monday that the number of postings pulled from shopping.com was indeed 35,000."
PC Magazine, 10 March 2008
.
29 February 2008
06:41 PM PST
First responders to Shopping.com listing anomaly.
By this time, the Medved "EBay Auction Counts" are somewhere between 13,875,000 listings (29 February 2008 01:00 PM PST) and 13,502,000 listings (1 March 2008 08:30 AM PST). "Between" as the Medved chart is blank between those times.
A possible scenario would be that eBay has been deleting listings since 10:00 AM; at least 8 hours. Or we should say an eBay application has been deleting sdc_prod listings.
eBay's March 1st Listing Special begins in 5 hours 19 minutes.
eBay user comments, edited.
mm*mc (154) Feb-29-08 18:41 PST
neverstopsworking (127) Feb-29-08 18:49 PST
.
29 February 2008
07:25 PM PST
Referenced by PC Magazine article.
mydiscountstation (921 ) Feb-29-08 19:25 PST
.
29 February 2008
08:56 PM PST
eBay user comments, edited.
cmiprch (1732 ) Feb-29-08 20:56 PST 44 of 418
cmiprch (1732 ) Feb-29-08 21:19 PST 48 of 418
.
29 February 2008
09:29 PM PST
Referenced by PC Magazine article.
monkey_business304 (0 ) Feb-29-08 21:29 PST
windorphin (31 ) Feb-29-08 21:40 PST 4 of 273
.
29 February 2008
10:25 PM PST
eBay user comments, edited.
moopy_inc (5562 ) Feb-29-08 22:25 PST 240 of 516
orange_cape_hides_me (Private ) Feb-29-08 22:30 PST 25 of 51
.
29 February 2008
10:31:50 PM PST, 12:31:50 CST &1:31:50 AM 1 March EST
12:31:50 AM CST
"I see. Actually, this is not an eBay listing, the problem is it's a Shopping.com listing that is showing on our site by mistake."
Evan M. A., eBay Live Help Customer Service
12:32:25 AM CST
It is a current issue, yes, we have a bug on it. These are meant to be on shopping.com only but due to some reason are showing on eBay as well and can't be bought through the site."
Evan M. A., eBay Live Help Customer Service
.
29 February 2008
10:35 PM PST
eBay user comments, edited.
badmomster (Private) Feb-29-08 20:35 PST 68 of 521
niruss (1979) Feb-29-08 20:36 PSST 70 of 521
bosshossman1 (1 ) Feb-29-08 22:33 PST 255 of 516
justinal (391 ) Feb-29-08 22:45 PST 31 of 273
aenthal (2243 ) Feb-29-08 23:04 PST 34 of 273
krs6670 (107 ) Feb-29-08 23:12 PST 35 of 273
Feb-29-08 23:36 PST 385 of 700
vsbeauty53 (15 ) Feb-29-08 23:59 PST 17 of 421
.
1 March 2008
Regarding the events of Saturday 1 March 2008.
"This was a limited test that has run its course" Usher Lieberman, eBay Spokesperson
AuctionBytes, 1 March 2008 01:56:54 AM PST
"He said he had made a mistake when he called the Shopping.com listings a test on Saturday morning. He was trying to track it down and after talking to a few people, felt comfortable saying it was a test, and subsequently found out the listings had appeared accidentally. Usher said it was his fault for initially getting it wrong."
Ina Steiner, AuctionBytes, 4 March 2008 04:02:46 AM PST
"AuctionBytes looked at one Shopping.com selling account on Saturday morning, it indicated the seller had over 80,000 listings on eBay.com"
Ina Steiner, AuctionBytes, 5 March 2008
.
1 March 2008
12:00:01 AM PST, 3:00:01 AM Easter Standard Time
eBay listing upgrade special, "2 days only March 1-2", begins. eBay sellers can list products at reduced prices. Historically the auction counts rise significantly during these eBay specials.
***Get Gallery Plus, Value Pack, Featured Plus!, and Picture Pack at a Discount This Weekend***
"The promotion will start on Saturday, March 1, 2008 at 00:00:01 Pacific time (12:00 a.m. plus one second) and end on Sunday, March 2, 2008 at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds)."
There is no 12:00:01 AM count per sec, as there is a gap in the record from 01:00 PM PST (04:00 PM EST) February 29th to 08:30 AM PST (11:30 AM EST) March 1st.
13,875,000 listings, 29 February 2008 01:00 PM PST (04:00 PM EST)
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time (EST).

.
1 March 2008
00:02 AM PST
eBay user comments, edited.
vsbeauty53 (15 ) Mar-01-08 00:02 PST 20 of 426
moopy_inc (5562 ) Mar-01-08 00:17 PST 459 of 786
atticcleanin (35 ) Mar-01-08 00:25 PST 477 of 786
buyingcarsforfun (80 ) Mar-01-08 01:36 PST 574 of 669
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1 March 2008
01:56:54 AM PST
Mystery Shopping.com Listings on eBay?
By: Ina Steiner, AuctionBytes
Sat Mar 1 2008 01:56:54
Excerpt:
.
1 March 2008
05:20 AM PST
eBay user comment, edited.
molerfamily (1 ) Mar-01-08 05:20 PST 69 of 273
.
1 March 2008
time unknown
eBay Numbers Inflated By Shopping.com Product Listings?
Pheebay.com
Date: 03/01/2008
Excerpts:
.
1 March 2008
06:18 AM PST
eBay user comments, edited.
flaura22 (333 ) Mar-01-08 06:18 PST 79 of 418
shwp1 (1919 ) Mar-01-08 07:03 PST 681 of 878
the*katy*workshop (1468 ) Mar-01-08 07:11 PST 683 of 878
type2mtg (51 ) Mar-01-08 07:10 PST 43 of 426
the*katy*workshop (1468 ) Mar-01-08 07:13 PST 685 of 786
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1 March 2008
08:10 AM PST, 16:10 GMT
200k Shopping.com items appear on eBay
TameBay
Author: Chris Dawson
Posted at: Saturday, March 1st, 2008 at 4:10 pm
Tags for this post: eBay.com, shopping.com, Snafu
Excerpt:
sdc_prod_9124_14 The listings had no bid/bin links, simply a link to add to watched items leading so speculation that eBay are using them to increase listing numbers. A more rational explanation is that some one made an error in launching Shopping.com listings onto eBay and the error was swiftly reversed."
.
1 March 2008
08:21 AM PST
eBay user comment, edited.
emovieposter.com (20539 ) Mar-01-08 08:21 PST 84 of 418
.
1 March 2008
08:30 AM PST, 11:30 AM EST
Medved "EBay Auction Counts" approximately 13,502,000 items. The auction count was previously
13,875,000 listings (29 February 2008 01:00 PM PST)
Eight and a half hours into eBay's listing upgrade special, "2 days only March 1-2", and the auction count is falling.
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time (EST).

.
1 March 2008
09:27 AM PST
eBay user comment, edited.
sandrarn83 (2919 ) Mar-01-08 09:27 PST 52 of 426
Comment, edited.
Randy Smythe Says:
March 1st, 2008 at 5:30 pm (17:30 GMT), 09:30 AM PST
eBay user comments, edited.
djcarlos1 (3838 ) Mar-01-08 09:46 PST 93 of 418
Say it isn't so, Joel?
Posted: Mar-01-08 11:23 PST
boycott*victoriously (17 ) Posts: 2,108
.
1 March 2008
01:02 PM PST, 03:02 PM CST
eBay Customer Service Agent (Lanie R.) and an eBay customer:
15:02 Agent Sent Message: I'm sorry for the inconvenience.This is actually an issue on the site right now I'm afraid. This is actually a Shopping.com listing that's appearing incorrectly on eBay.
15:03 Agent Sent Message: Our Technical team is working on getting resolved though, and I had this reported for you so we can add your account to the list.
15:03 Customer: Do these incorrect listings show up in ebays total listings/ Wouldn't they scew the listings totals?
15:04 Agent Sent Message: Oh, no it shouldn't though.
15:05 Agent Sent Message: The team is checking on the accounts of the sellers you reported as well for further investigation.
15:05 Customer: Shoudn't or absolutely doesn't?
15:05 Agent Sent Message: Absolutely doesn't.This is only a glitch on the search pages.
15:06 Agent Sent Message: You can check it from time to time to see it not on the eBay pages, only on Shopping.com
15:06 Customer: can you explain that a little further?
15:08 Customer: I'm not familiar with shopping.com. Why would their listings show up on ebay. Anf the one I mentionaed has ebay seller feedback.
15:08 Agent Sent Message: Sure! In the eBay account of the seller for items sold at eBay, it shouldn't get reflected, but if you were referring to the "items from seller" link for all items he is selling, I'm afraid the Shopping.com items will also appear and is confirmed as a tec
15:08 Agent Sent Message: hnical glitch.
15:09 Customer: can you respond to my last question also?
15:09 Agent Sent Message: Sorry for the confusion, Shopping.com is a specialty site owned by eBay but we handle separate accounts. It's similar to Express or Half.com
3/1/2008 15:10 Agent Sent Message: Ah, okay, Here's what happens, this particular seller has an account with SHopping.com to sell items, which is a different one as an eBay seller.
.
1 March 2008
01:12 PM PST
eBay user comments, edited.
suzisstuff (3233 ) Mar-01-08 13:12 PST 8 of 33
molerfamily (1 ) Mar-01-08 14:08 PST 195 of 273
rjrkea (3275 ) View Listings | Report Mar-01-08 13:56 PST 112 of 418
.
1 March 2008
2:55 PM, time zone unknown
eBay padding listing numbers on Auction site?
www.companyexposed.com
March 1, 2008
Published by admin @ 2:55 pm
Excerpt:
.
1 March 2008
2:56 PM PST
eBay user comment, edited.
The Number of Auctions
Posted: Mar-01-08 14:56 PST
lacemaker3 (300 ) Posts: 3,874
.
1 March 2008
time unknown
Ebay Padding Counts w Fake Listings in Wake of Strike?
From: cappnonymous
Added: March 01, 2008
.
1 March 2008
05:24 PM PST
eBay user comment, edited
cloudberry121 (18 ) Mar-01-08 17:24 PST 18 of 20
.
1 March 2008
time unknown
Bogus Listings!!!
By dhoosierswife
Is eBay POSSIBLY padding their listings numbers???
By dhoosierswife
.
1 March 2008
06:06 PM PST
eBay user comments, edited
just_not_thinking (0 ) Mar-01-08 18:06 PST 68 of 426
vsbeauty53 (15 ) Mar-01-08 18:14 PST 71 of 333
pepins4b8e (21 ) Mar-01-08 18:16 PST 73 of 333
sojo2004 (2698 ) Mar-01-08 18:23 PST 78 of 333
.
1 March 2008
07:00 PM PST, 10:00 PM EST (Eastern Standard Time)
Medved "EBay Auction Counts" approximately 13,455,000 items. Auction count at the lowest point of the day.
.
1 March 2008
08:09 PM PST
eBay user comment, edited.
time2buy1949 (Private ) Feb-29-08 20:09 PST
.
1 March 2008
08:30 PM PST, 11:30 PM Eastern Standard Time
Medved "EBay Auction Counts" approximately 13,460,000 items. Last count of the March 1st chart.
Note auction count spike beginning at the "2/29" (09:00 PM PST, Midnight EST) line and ending at the "3/2" (09:00 PM PST, Midnight EST) line.
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time (EST).

.
1 March 2008
08:34 PM PST
eBay user comment, edited.
erimess (10 ) Mar-01-08 20:34 PST 238 of 273
.
1 March 2008
10:00 PM PST, 01:00 AM 2 March EST (Eastern Standard Time)
Medved "EBay Auction Counts" approximately 13,425,000 items. First count on the March 2nd chart.
.
2 March 2008
00:34 AM PST
eBay user comment, edited.
oldspartantrader (3913 ) Mar-02-08 00:34 PST 100 of 425
.
2 March 2008
07:00 AM PST, 10:00 AM EST
Medved "EBay Auction Counts" approximately 13,470,000 items. Second listing count peak of the weekend.
Previous peak count was approximately 13,900,000 items, on February 29th at 10 AM PST
http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time (EST).

.
2 March 2008
07:04 AM PST
eBay user comments, edited
Shopping.com, Half.com and Ebay Express
Posted: Mar-02-08 07:04 PST
dakota_exchange (2844 ) Posts: 5,856
Shopping.com, Half.com and Ebay Express
Posted: Mar-02-08 08:01 PST
pakardbelle (272 ) Posts: 1,019
.
2 March 2008
08:26:53 AM PST
Comment, edited.
Date: Sun, 2 Mar 2008 08:26:53 -0800 (PST)
.
2 March 2008
11:13 AM PST
eBay user comments, edited
audlee-e-nuff-treasures (860 ) Mar-02-08 11:13 PST 32 of 432
markd13 (84 ) Mar-02-08 11:19 PST 38 of 432
.
2 March 2008
02:31 PM PST, 05:31 PM Easter Standard Time
Is eBay Fluffing The Numbers With Test Auctions??
Doc's Suspended From eBay Blog
March 2, 2008
Published by admin at 5:31 pm
Excerpt:
.
2 March 2008
02:32 PM PST
eBay System Status Announcement Board
***Resolved: Shopping.com listings on eBay***
"Some Shopping.com listings appeared accidentally on eBay.com over the past two days. This system issue has been resolved. We apologize for any confusion or inconvenience this may have caused."
.
2 March 2008
03:53 PM PST
eBay user comments, edited
thehairball (973 ) Mar-02-08 15:53 PST 143 of 432
magisterrex (6944 ) Mar-02-08 15:54 PST 170 of 418
.
2 March 2008
04:01 PM PST, 00:01 GMT March 3
Comment, edited.
Chris Dawson Says:
March 3rd, 2008 at 12:01 am
.
2 March 2008
04:01 PM, time zone unknown
eBay censoring info about padded listings on it's forums
www.companyexposed.com
March 2, 2008
By admin @ 4:01 pm
Excerpt:
.
2 March 2008
03:53 PM PST
eBay user comments, edited
aviation (3802 ) Mar-02-08 16:29 PST 187 of 418
in-weave (7349 ) Mar-02-08 16:56 PST 197 of 418
.
2 March 2008
8:30 PM PST, 11:30 PM Eastern Standard Time
Medved "EBay Auction Counts" approximately 13,330,000 items. Last count of the March 2nd chart.
.
2 March 2008
10:06 PM PST
eBay user comment, edited.
just_not_thinking (0 ) Mar-02-08 22:06 PST 145 of 425
.
2 March 2008
11:59 PM PST, 2:59 AM 3 March Eastern Standard Time
eBay listing upgrade special, "2 days only March 1-2" ends.
According to the Medved "EBay Auction Counts", at the time the listing special ended the count was approximately 13,355,000 items. The count at the start of the listing special was about 13,502,000 listings. An overall decrease.
http://www.medved.net/cgi-bin/cal.exe?EIND Chart shows auction counts by days of the month, Eastern Standard Time.

http://www.medved.net/cgi-bin/cal.exe?EIND Chart times are Eastern Standard Time (EST).
.
3 March 2008
Regarding the events and comments of Monday March 3rd.
"I spoke to eBay's Usher Lieberman during the IMA conference on Monday. He said he had made a mistake when he called the Shopping.com listings a test on Saturday morning. He was trying to track it down and after talking to a few people, felt comfortable saying it was a test, and subsequently found out the listings had appeared accidentally. Usher said it was his fault for initially getting it wrong."
Ina Steiner, AutionBytes, 4 March 2008 04:02:46
"but on Monday, said he was incorrect and that the listings were the result of a glitch."
Ina Steiner on Usher Lieberman, AuctionBytes, 5 March 2008
.
3 March 2008
06:21 AM PST
eBay Running A Test with Shopping.com Listings-Sorry It Was An Accident?
ebay & Beyond: Basics to Business
Posted by David White at 3/3/2008 6:21 AM
Excerpt:
My Opinion
If it really was a test, eBay should have announced it before they ran it, on the system announcement board. This was no accident. eBay rarely does anything by accident, but if they do, it is corrected very quickly, not 2 or more days later."
.
3 March 2008
06:53 AM PST
eBay user comment, edited.
dorothysew (978 ) Mar-03-08 06:53 PST 157 of 425
.
3 March 2008
07:34 AM PST
Sponsored Ads a Huge Win for eBay!
My Blog Utopia!
Posted by Randy Smythe at 3/03/2008 07:34:00 AM
Excerpt:
.
3 March 2008
10:21 AM PST
eBay user comment, edited.
oldspartantrader (3884 ) Mar-03-08 10:21 PST 184 of 333
Comment, edited.
PAID BASHERS Definition of PADDING the Listing on eBay!
(2008-03-03 14:38:00) by elikeebayto...
.
4 March 2008
04:02:46 AM PST
Update to Shopping.com Mystery Listings on eBay
By: Ina Steiner, AuctionBytes
Tue Mar 4 2008 04:02:46
I spoke to eBay's Usher Lieberman during the IMA conference on Monday. He said he had made a mistake when he called the Shopping.com listings a test on Saturday morning. He was trying to track it down and after talking to a few people, felt comfortable saying it was a test, and subsequently found out the listings had appeared accidentally. Usher said it was his fault for initially getting it wrong.
I asked Usher if he could tell me more, and he could not. I asked him if we might expect to see Shopping.com listings on eBay in the future, or eBay.com listings on Shopping. He said eBay is looking at a lot of different things and can't speculate on anything.
"Lots of things are on the table," he said.
.
4 March 2008
04:02 AM PST
Regarding events and comments taking place on Tuesday March 4th.
"On Tuesday, Lieberman explained the nature of the glitch. Programmers rolled out code on Friday evening that was meant to credit certain listings that were eligible for free Gallery. The credit was due to them because eBay had promised sellers Gallery would be free for listings started at a certain time of day, and the code had been rolled out 3 hours past the deadline."
AuctionBytes, 5 March 2008
.
4 March 2008
Late afternoon, early evening
Ebay Accused of Padding Listing Numbers
PC Magazine
03.04.08
by Brian Heater and Chloe Albanesius
Excerpts:
.
4 March 2008
06:52 PM PST
ebay user comments, edited
oldspartantrader (3884 ) Mar-04-08 18:52 PST 199 of 333
bhearsch (302 ) Mar-04-08 21:08 PST 207 of 333
.
5 March 2008
Regarding the events and comments of Wednesday March 5th.
"Lieberman said fewer than 35,000 listings were affected by the glitch."
AuctionBytes, 5 March 2008
AuctionBytes releases the "80,000" figure to eBay and the public. They first observed this figure on March 1st. Four days earlier.
AuctionBytes becomes the first large news organization to report a count from direct observation of the situation. However AuctionBytes has not substantiated their claim with screen shots.
"Of the accusations of listing count manipulation, Lieberman said, "To think that we'd do that now is outrageous.""
AuctionBytes, 5 March 2008
.
5 March 2008
eBay Calls Claims of Manipulation 'Outrageous'
By: Ina Steiner, AuctionBytes
March 05, 2008
Excerpts:
.
5 March 2008
06:44AM PST
eBay user comment, edited
oldspartantrader (3884 ) Mar-05-08 06:44 PST 210 of 333
.
5 March 2008
Ziff Davis Media Files for Bankruptcy
By VINNEE TONG
.
5 March 2008
08:04 AM PST
eBay user comments, edited
oldspartantrader (3884 ) Mar-05-08 08:04 PST 212 of 333
jake-deals-4u (700 ) Mar-05-08 08:16 PST 213 of 333
pepins4b8e (21 ) Mar-05-08 08:41 PST 217 of 426
.
5 March 2008
09:04 AM PST
Comment, edited
El Radical
Escrito el: 05-Marzo-2008 a las 17:04
.
5 March 2008
03:18 PM PST
What's going on over at eBay?
BloggingStocks
Posted Mar 5th 2008 3:18PM by Michael Fowlkes
Excerpt:
.
5 March 2008
06:18 PM PST
eBay user comments, edited
jake-deals-4u (701 ) Mar-05-08 18:18 PST 242 of 426
badday911 (71 ) Mar-05-08 22:23 PST 46 of 70
vik*nan (33 ) Mar-05-08 23:25 PST 48 of 70
aenthal (2241 ) Mar-05-08 23:59 PST 54 of 70
windorphin (31 ) Mar-06-08 06:15 PST 61 of 70
.
6 March 2008
PC Magazine owner files Chapter 11
From the Associated Press
.
6 March 2008
05:22 PM PST
eBay user comments, edited
vik*nan (33 ) Mar-06-08 17:22 PST 2 of 31
uplatewhattodo (18 ) Mar-06-08 21:18 PST 11 of 31
.
6 March 2008
Despite eBay's announcement of March 2nd, that "system issue has been resolved", 'accidental' auction listings can still be found.
Seller sdc_prod_305839_99
"67 items found" ( LINK screen shot 3/6/2008 )
Seller sdc_prod_9352_67
"417 items found" ( LINK screen shot 3/6/2008 )
.
6 March 2008
10:23 PM PST
eBay user comment, edited
postericon (0 ) Mar-06-08 03:29 PST 263 of 426
.
6 March 2008
eBay Listings on the Rise! Must be the Fee Changes
My Blog Utopia!
Posted by Randy Smythe
Thursday, March 06, 2008
Excerpt:
.
7 March 2008
Regarding the events of Friday 7 March 2008.
PC Magazine, 10 March 2008:
.
7 March 2008
03:37 AM PST
eBay user comment, edited
schmoopie77 (109 ) Mar-07-08 03:37 PST 22 of 31
.
7 March 2008
eBay Hires Blogger to Improve Communications
By Ina Steiner, AuctionBytes.com
March 07, 2008
.
7 March 2008
Klicken sie hier, um diesen Artikel nicht zu kaufen
Eingestellt am 07. März 2008 um 18:57 Uhr
Excerpt:
.
8 March 2008
FIASCO AFTER FIASCO DOGS EBAY 2008 POLICY CHANGES
By Editor, March 8th, 2008 at 7:00 PM
Excerpt:
.
10 March 2008
Despite eBay's announcement of March 2nd that "system issue has been resolved", 'accidental' auction listings can still be found.
Seller sdc_prod_310426
70 items found ( screen shot 3/10/2008 )
Seller sdc_prod_434012
51 items found ( screen shot 3/10/2008 )
.
10 March 2008
Honest Eddy’s Used Cars oder: eBay - das ehrliche, offene Umfeld
Auktionsblog
Posted in Allgemein on Mrz 10, 2008
Excerpt:
Trotz der Ankündigungen seitens vieler US-Verkäufer, während des Streiks vom 18. bis 25. Februar keine Angebote zu listen sind die Angebotszahlen bei ebay.com im fraglichen Zeitraum fast nicht gesunken.
Eine genauere Erklärung dafür findet sich natürlich nicht im ebay-Forum sondern extern.
.
10 March 2008
May Day Boycott Looming, EBay Revises Impact of 'Bug'
PC Magazine
03.10.08
by Chloe Albanesius
Excerpt:
.
10 March 2008
Later in the day PC Magazine changes the title of their article from "May Day Boycott Looming, EBay Revises Impact of 'Bug'" to, "Another eBay Boycott Planned for May Day", and disables the AppScout link containing the lower part of the article.
And later a new AppScout link is created with the article reverting to the original title, "May Day Boycott Looming, EBay Revises Impact of 'Bug'".
And the interesting times continues.
Epilogue
Two weeks after the events of Leap Day Friday, we can draw one conclusion.
Thank you for reading.
...... returning to our March vacation ......
"Quashing and Creating Computer Bugs Since 1973"
//
//
//
Notes
Related article:
From eBay Seller Central - Ebay is padding their listings
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2008/02/from-ebay-sel-1.html
Article title:
Q: Why does the title of article keep changing?
A: We've altered the title to avoid being labeled as SPAM. Apparently Google considers variations of "sdc_prod" and "Shopping.com" to be SPAM, and removes direct links to such articles and items. Apparently late last year eBay began flooding Google with Shopping.com and sdc_prod* "advertising". Google's standard reaction to advertising SPAM is death by link removal.
//
//
//
The right to publish this news article - U.S. Supreme Court - 1988
http://caselaw.lp.findlaw.com/scripts/getcase.pl?navby=case&court=us&vol=485&page=47
1988, CHIEF JUSTICE REHNQUIST:
At the heart of the First Amendment is the recognition of the fundamental importance of the free flow of ideas and opinions on matters of public interest and concern. "[T]he [485 U.S. 46, 51] freedom to speak one's mind is not only an aspect of individual liberty - and thus a good unto itself - but also is essential to the common quest for truth and the vitality of society as a whole." Bose Corp. v. Consumers Union of United States, Inc., 466 U.S. 485, 503 -504 (1984). We have therefore been particularly vigilant to ensure that individual expressions of ideas remain free from governmentally imposed sanctions. The First Amendment recognizes no such thing as a "false" idea. Gertz v. Robert Welch, Inc., 418 U.S. 323, 339 (1974). As Justice Holmes wrote, "when men have realized that time has upset many fighting faiths, they may come to believe even more than they believe the very foundations of their own conduct that the ultimate good desired is better reached by free trade in ideas - that the best test of truth is the power of the thought to get itself accepted in the competition of the market . . . ." Abrams v. United States, 250 U.S. 616, 630 (1919) (dissenting opinion).
The sort of robust political debate encouraged by the First Amendment is bound to produce speech that is critical of those who hold public office or those public figures who are "intimately involved in the resolution of important public questions or, by reason of their fame, shape events in areas of concern to society at large." Associated Press v. Walker, decided with Curtis Publishing Co. v. Butts, 388 U.S. 130, 164 (1967) (Warren, C. J., concurring in result). Justice Frankfurter put it succinctly in Baumgartner v. United States, 322 U.S. 665, 673 -674 (1944), when he said that "[o]ne of the prerogatives of American citizenship is the right to criticize public men and measures." Such criticism, inevitably, will not always be reasoned or moderate; public figures as well as public officials will be subject to "vehement, caustic, and sometimes unpleasantly sharp attacks," New York Times, supra, at 270. "[T]he candidate who vaunts his spotless record and sterling integrity cannot convincingly cry `Foul!' when an opponent or an industrious reporter attempts [485 U.S. 46, 52] to demonstrate the contrary." Monitor Patriot Co. v. Roy, 401 U.S. 265, 274 (1971).
//
//
//
Technorati Profile
Copyright © 2008 Event Horizon, Established 1984
EventHorizon1984 Blog Log
Event Horizon 1984
Posted on 15 March 2008 at 02:01 in Commentary, eBay, eBay Customer Service, eBay Search, eBay Spotlight, Legal | Permalink
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