For new newsgroup readers, these are not our forum posts. Any comments to the posters below should be made on the applicable thread, marked in bold below.
FYI apologist itspostingtime posts spin and damage control for eBay ...
The above eBay/LiveWorld Public Relations person is spinning a big one.
eBay - Search Engine Comments by eBay Express Employees
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/ebay_search_eng.html
eBay - Rotating Servers, Smart Manipulated Search by Odie
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/rotating_server.html
From eBay Forum - What in the he he happend to core this week?
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/from_ebay_forum_7.html
From eBay Stores Forum - I got a best match for Ya'
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/from-ebay-sto-5.html
From eBay Stores Forum - Project San Dimas - eBay Coming to Your Desktop ...
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/from-ebay-sto-2.html
From eBay Stores Forum - I thought best match search was NOT the default?
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/from-ebay-sto-1.html
AuctionBytes - PESA Organization Lays out Recommendations for eBay
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/auctionbytes_pe.html
From eBay Search Forum - What's going on with search and stores?
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/from_ebay_searc_1.html
From eBay Stores Forum - $0 earning for the past 3 days....what is happening eBay?!?!
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/from_ebay_store_16.html
eBay Throws Changes at Sellers During eBay Live Keynote
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/auctionbytes_eb_6.html
From eBay Search Forum - Announcement: *** New Search Test till mid-June ***
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/from_ebay_searc.html
From eBay Employee jeffking@ebay.com Senior Director Finding - **A Message from Jeff King: Improving the Finding Experience***
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/from_ebay_emplo.html
From eBay Stores Forum - Cobb's BIG Townhall Lie
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/06/from_ebay_store.html
From eBay Stores Forum - Join us: May Brown Bag Lunch on 5/30 @12noon PT
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/from_ebay_store_19.html
From eBay Search Forum - Thread - ***Introducing Best Match: A new sort option based on relevance***
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/from_ebay_searc_1.html
AuctionBytes - eBay Tests New Search-Results Interface
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/auctionbytes_eb.html
eBay Web Services Guide Release Notes - Search & Best Match Updates
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/ebay_web_servic.html
Spotlight on eBay Employee Esteban Kozak estebankozak@ebay.com Finding Team
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/ebay_spotlight_.html
From eBay Finding Team Employee matt.olson@ebay.com - EXPRESS ITEMS NOW SHOWING ABOVE CORE ITEMS IN SEARCH!!!!!
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/from_ebay_findi.html
From eBay employees jeffking@ebay.com and jacque@ebay.com - Announcement: *** New Search Test till mid-June ***
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/from_ebay_emplo_1.html
From eBay Forums - shanem@ebay.com eBay Pink Shane's take on, Sort by total cost including shipping
http://eventhorizon1984.typepad.com/event_horizon_1984_blog/2007/05/from_ebay_forum_3.html
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From eBay Stores Forum
Best Match
http://forums.ebay.com/db2/thread.jspa?threadID=1000527396&tstart=0&mod=1184529985573
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dac** Jul-14-07 15:49 PDT
I just did a search for "motorcycle trailer" on all of ebay. I was
given a "best match" result. I did not choose best match, ebay chose it
for me.
I do not like this one bit.![]()
cho** Jul-14-07 16:07 PDT 1 of
yup, ebay is overriding user preference to make sure mine is set to
country/region sort down. The default I set is still just that... It's
not set to Best match. Just continues the belief that ebay is not
interested in me finding stuff. THey want me to buy the stuff they
stick in my face
It's a wonderful day in the neighborhood!
Say outloud Edit It over and over. Isn't that funny
.
dac** Jul-14-07 16:17 PDT 2 of
Well normally, until this, I have my preferences set to newly listed,
with feedback, store name and shipping showing. However I went to the
search direct from the stores board and not from my ebay, so I wasnt
even signed on according to the search, I was just any ole Joe, so that
has to be why any ole joe isnt finding what we are selling. Only what
ebay deems they want to see.
Ebay don't even try to read my mind. You have no clue what I really want.
.
art** Jul-14-07 16:34 PDT 3 of
Guess I don't see the problem...did you really want to see everything with TRAILER in the title and everything with MOTORCYLE or did you only want to see what you asked for?
.
itspostingtime (2 ) Jul-14-07 20:13 PDT 4 of
I tried this and I think the key point is you weren't signed in. I wasn't signed in, and I also got Best Match...however, there was also a little clickable note above the results that said something like "Sign in to see your customized search results"....once I did that, I was shown search results with my pre-selected preferences.
I doubt this is having any serious negative effect on sales. Many people DO sign in before shopping, so they are seeing their normal preferences. Those who haven't signed in can do so quite easily, or, for that matter, can select using best match. It's not as if best match shows the customer a blank page....the customer IS seeing items to buy. Why would you think the customer isn't seeing your item?
Remember, Best Match does NOT alter which items are shown....it merely alters the ORDER in which they are shown. If your item would show in a "ending soonest" sort, it will show in a "best match" sort. This is really no different than "ending soonest" and "recently listed"...same items, different order.
I don't see a problem with this. The buyer who doesn't want Best Match can either change the option or sign in. No big deal. And---believe it or not---I think there are going to be buyers who will come to PREFER Best Match.
.
coc** Jul-14-07 20:26 PDT 5 of
Just continues the belief that ebay is not interested in me finding stuff. THey want me to buy the stuff they stick in my face
You
are correct, and eBay so chooses at times not to show items at all. I
am not home now, but on my computer I have an eBay employee's
description of how the search works. It may be up on the Express board.
I will go look.
The search is based, from what I recall, on popular items, undisclosed seller ranking, etc.
.
cho** Jul-14-07 20:27 PDT 6 of
IPT, the order I think is going to be significant. Try searching via
the playground you'll see there what I mean. There's also no way to
change the option.
I agree there are going to be buyers who prefer this. I actually like how it loads fast (like ee) but not the best match
best
match on EE does remove items from search. Am not sure if its a bug or
design. Would feel more comfortable knowing what is what though
It's a wonderful day in the neighborhood!
Say outloud Edit It over and over. Isn't that funny
.
coc** Jul-14-07 20:32 PDT 7 of
It is by design. I found these:
On eBay
Express, we are trying to present the "best matching" items to buyers.
A wide variety of factors from the listing, sellers and buyer are taken
into account, including the category the item was listed. Sometimes an item does not meet those criteria, and as such, we have elected not to show those items in either search or browse.
or
"The
default search results on eBay Express are based on what we're calling
Best Match, which means that best selling items are ranked higher. An
outstanding aspect about Best Match is that it actually learns, and
never stops learning. Best Match, learns from aggregated buyers'
activity over time, and accordingly adjusts product rankings on eBay
Express. Product rankings are dependent on what buyers are looking for and clicking on. Buyers can also use other criteria, such as price."
The underline is mine.
There
were many discussions back then on "product" ranking. eBay would not
disclose the criteria (mentioned above) so that sellers could not
adjust their ranking in this type of search.
If it becomes the norm, I truly think it is going to be a mess.
.
cda** Jul-14-07 20:34 PDT 8 of
I was researching completed listings the other day and it kept reverting to best match;I'd reset and sure enough the next item I would search for it's on best match again.7 times and then it finally remained on highest price first.Also notice the stores tab is in it's first weekend and seems to be a failure so far.When are they going to learn that the only thing that is going to bring buyers and sellers back is site wide general search for all formats.The more games they play the more they're going to lose.
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itspostingtime (2 ) Jul-14-07 20:55 PDT 9 of
This has been discussed before, although I don't know if the thread is still up. You folks are confusing ebay Express's search with ebay's "Best Match" search option.
THEY ARE NOT THE SAME THING AND DO NOT FUNCTION THE SAME WAY.
True, Express works in such a way that some items the DotCom site would consider "Matching", Express does not (I think it also works that some items DotCom would not show, Express does show.)
This is because they are two different search engines.
But the Express eearch has NOTHING to do with the DotCom's Best Match.
Again, I don't know if it's still posted somewhere and I didn't keep a copy, but eBay confirmed what I said in my first post. Think of the DotCom engine as a two part process. the DotCom search engine first creates a list of matching items, and THEN puts that list in a certain order as directed: ending soonest, recently listed, whatever.
But the original list is the SAME. It is ONLY the order that is different. The criteria used to create the list in the first place...not to order it, but to create it....those criteria are the same, regardless of whether the list is afterwards put in order by price, ending soonest, best match, or whatever.
Now, obviously it's very simple for the engine to order "ending soonest"...it only needs to look at one parameter, the ending time. DotCom's Best Match looks at a number of parameters, and then creates an order based on weights assigned to those parameters. But....and this is important....it does so only AFTER the list has been created...so the LIST is the same whether ending soonest or best match, the order of the list is the only difference.
So, PLEASE, do not confuse DotCom "Best Match" with Express. They are two different creatures.
.
coc** Jul-15-07 05:46 PDT 10 of
PLEASE, do not confuse DotCom "Best Match" with Express.
That
is good to know, for the Best Match on Express truly advantages some
sellers over others with the same products, and is less influenced by
key words. Why would they call the .com search by the same name?
.
cum** Jul-15-07 05:51 PDT 11 of
Best Match is the search on ... The Playground....
If you do a search in regular eBay you get all of the listing.
Do a Best Match search on the Playground and only percentage of the listings show up... The computer is telling you these are the listing you... should... be looking at.
Best Match works if your item is 100 % definable... a book as an example where you know the title, author, year published, publisher... everything is definable.
Best Match in anything else presents nonsense... Listings are selected in an arbitrary , non-logical manner.
I have done searches on .. The Playground. for art glass... Chalet glass, Altaglass. Each listing is different than every other listing for Chalet or Altaglass... so why does the Beat match select.... The buyer should do the selecting... not the computer program.
What every one sees is a few listings that are the Best Match as defined by the computer program... In many instances the Best Match is more comical than true to the search.
As long as Best Match is not applied as the only search, and is only an option... it is OK. If Best match is applied as the primary search as in ... The Playground... then eBay better duck.. because some listings will never show up in search... and fees are being paid....
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cda** Jul-15-07 08:40 PDT 12 of
Fine and dandy,I'm hearing Express-Playground-Main Site.Where best match showed up 7 times in a row for me was on the main site in completed listings.Not active listings but completed listings.So to say there not messing with the main site on best match just isn't so when it shows up on completed listings.
.
pos** Jul-15-07 09:45 PDT 13 of
The playground search WILL be on the .com site as soon as they have conditioned the servants to accept it!
Mark my words.
We were told last year that BC loved the Express search and that it would come over here. He said it again in a recent town hall meeting.
IT IS COMING!
.
pos** Jul-15-07 09:46 PDT 14 of
OK, my hostility is showing again.
My Store is permanently closed, and if everyone will leave my name out of their postings (as in misquoting me) I will go back to my own little world which consists of core listings and my own off ebay website.
Will it work? I don't know but an ebay store costs me hundreds and it costs me $29.95 so it sure can't hurt!
.
dac** Jul-15-07 13:05 PDT 15 of
Best match DOES NOT show all the listings available.
I
just did a search on all of ebay, best match for auction templates. On
page one none of mine, page 2 one of mine, page 3 one of mine, page
four the same one on page two is on page four, and page five the same
one on page 3 is on page 5. So two of my core listings are not showing
at all on best match. I only have four running but best match is hiding
two of them. Also how is it that others match the terms auction
template, better than mine which all begin with auction template. Some
of the best matches showing dont say template, but templates.
To
me this is deliberate misrepresentaion, to not show items which plainly
are exactly what was searched for. Seems kinda like breach of contract
to me.
.
dac** Jul-15-07 13:06 PDT 16 of
Oops correction I searched auction template, not templates.
.
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Urban Myth or Fact? eBay Express Is Popular, Part 4 One Year Old
eBay Express was officially one year old on 14 June 2007.
eBay Corporate proclaims that eBay Express is a popular success.
http://internet.seekingalpha.com/article/32757
eBay Q1 2007 Earnings Call Transcript
April 18, 2007 5:00 pm ET
But despite the glowing praise, and after over a year of promotion to the world, is eBay Express really popular? Or is this a Corporate eBay Urban Myth?
To answer this, let's use the free Alexa (www.alexa.com). There are always questions of accuracy with any tool, and Alexa is no exception. While there exist several subjective reports regarding Alexa's measuring methodologies, there are NO objective reports or hard proofs showing Alexa's lack of accuracy. Each reader will have to judge whether findings from Alexa meet their own criteria for usefulness.
Keep in mind that if you want Professional numbers, you have to pay Professional prices. Alexa is FREE.
Sites will be pulled from the often referred to Auction Site list from Power Sellers Unite. And we'll throw in some extras and ringers. The ringers provide a means to compare like sites, and to show the accuracy limitations of Alexa.
For the number of items on eBay Express, let's use eBay Corporates' assumption that everything on eBay.com is on eBay Express. We'll leave out the ongoing contribution from Half.com, given eBay does not provide those numbers. eBay Store counts are left out because eBay provides no day-to-day counts, and as of the end of April 2007 eBay began pursuing an aggressive policy of reducing the visibility of eBay Stores products.
Ultimately, as can be seen from the charts below, the number of items available is not necessarily proportional to the number of potential buyers. Or as put by the old saw, 'size doesn't matter.'
Here are the terms and the raw data chart.
Reach:
Reach is typically expressed as the percentage of all Internet users who visit a given site. For example, this means if you took random samples of one million Internet users, on average 19,400 of them visit eBay.com
Page Views per user:
The page views per user numbers are the average numbers of unique pages viewed per user per day by the users visiting the site.
Statistics quoted as of 16 June 2007
............................................... Page Views ...... Reach per
.............. Number of ... Traffic Rank ..... per user ........ million users
............... Listings .... Now . 3 mos AVG .. Now . 3 mos AVG . Now . 3 mos AVG
eBay ......... 11,486,992 ..... 20 ....... 19 . 14.3 .. 14.9 ... 19,400 .. 20,240
eBay Express . 11,486,992 .... n/a ... 49,658 .. n/a ... 1.7 ...... n/a ...... 35
Bidville ...... 1,049,214 .... n/a ... 83,845 .. n/a .. 10.7 ...... n/a ..... 8.6
eCRATER ......... 572,505 . 12,004 ... 13,003 .. 6.3 ... 5.3 ....... 80 ...... 81
uk.ebid.net ..... 532,266 . 15,494 ... 20,655 . 29.3 .. 14.7 ....... 30 .... 30.5
Blujay .......... 174,511 .... n/a .. 117,485 .. n/a ... 2.7 ........ 9 ...... 11
Tazbar .......... 151,023 . 73,229 ... 50,160 . 11.2 .. 16.2 ....... 10 .... 11.5
ePier ........... 127,203 . 86,224 .. 129,260 .. 5.5 ... 2.1 ....... 10 .... 10.5
Wagglepop ........ 94,198 .... n/a .. 131,138 .. n/a ... 7.5 ...... n/a ..... 6.5
Yahoo! ........... 66,426 ...... 1 ........ 1 . 13.7 .. 14.5 .. 250,500 . 253,500
AuctionQuests .... 54,502 .... n/a .. 112,093 .. n/a .. 11.3 ........ 7 ..... 5.9
HiBidder ......... 37,599 . 77,150 ... 55,659 . 27.7 .. 34.9 ........ 6 ..... 8.2
PlunderHere ...... 30,827 .... n/a ... 69,762 .. n/a .. 47.1 ........ 7 ..... 5.4
Bid-Alot ......... 28,014 .... n/a .. 221,684 .. n/a ... 2.4 ...... n/a ..... 5.6
Overstock ........ 21,344 .. 1,162 .... 1,187 .. 7.0 ... 6.3 ...... 630 ..... 630
StuffPals ........ 18,397 .... n/a .1,183,176 .. n/a ... 4.0 ...... n/a ..... 0.4
WeBidz ........... 17,621 .... n/a ... 66,734 .. n/a .. 19.5 ...... 7.5 ..... 8.5
Lowbid ........... 11,344 .... n/a .. 451,411 .. n/a ... 6.6 ...... n/a ..... 1.3
Ewaey ............... n/a .... n/a .. 609,259 .. n/a ... 5.9 ...... n/a ....... 1
Amazon .............. n/a ..... 32 ....... 31 .. 5.5 ... 5.8 ... 17,050 .. 16,995
BestBuy ............. n/a .... 531 ...... 527 .. 6.3 ... 5.8 .... 1,350 ... 1,345
Buy.com ............. n/a .. 1,409 .... 1,402 .. 3.7 ... 3.8 ...... 730 ..... 697
CompUSA ............. n/a .. 3,157 .... 2,209 .. 4.9 ... 4.8 ...... 305 ..... 398
eBay ProStores ...... n/a .. 9,275 ... 11,288 .. 6.8 ... 5.2 ...... 100 ...... 90
WalMart ............. n/a .... 509 ...... 431 .. 6.2 ... 6.1 .... 1,400 ... 1,565
** Per conflict of interest notice, we have in the past or currently have items on or have bought from eBay, eBay Express, Yahoo!, Bidville, eCRATER, Blujay, Wagglepop, Overstock, Ewaey, Amazon, BestBuy, Buy.com, CompUSA, WalMart, Google. All shares of eBay stock were sold in the summer 2004.
Let's move measures of popularity, Page Views and Reach, leftward.
Remove Yahoo! as they have closed shop on auctions. They're still Number 1 anyway.
Organizations have good and bad days. Let's use 3 months data to average this out. Round up everything. Order lists according to Page View and Reach.
3 Month Average
............. Page Views .. Reach per .. Number of
.............. per user . million users . Listings
PlunderHere .... 48 ............. 6 ....... 30,827
HiBidder ....... 35 ............. 9 ....... 37,599
WeBidz ......... 20 ............. 9 ....... 17,621
Tazbar ......... 17 ............ 12 ...... 151,023
eBay ........... 19 ........ 20,240 ... 11,486,992 <=
ebid ........... 15 ............ 31 ...... 532,266
AuctionQuests .. 12 ............. 6 ....... 54,502
Bidville ....... 11 ............ 9 .... 1,049,214
Wagglepop ....... 8 ............. 7 ....... 94,198
WalMart ......... 7 ......... 1,565 .......... N/A
Overstock ....... 7 ........... 630 ....... 21,344
Lowbid .......... 7 ............. 2 ....... 11,344
Amazon .......... 6 ........ 16,995 .......... N/A
BestBuy ......... 6 ......... 1,345 .......... N/A
ProStores ....... 6 ............ 90 .......... N/A <==
eCRATER ......... 6 ............ 81 ...... 572,505
Ewaey ........... 6 ............. 1 .......... N/A
CompUSA ......... 5 .......... 398 .......... N/A
Buy.com ......... 4 ........... 697 .......... N/A
StuffPals ....... 4 ............. 1 ....... 18,397
Blujay .......... 3 ............ 11 ...... 174,511
ePier ........... 3 ............ 11 ...... 127,203
Bid-Alot ........ 3 ............. 6 ....... 28,014
eBay Express .... 2 ............ 35 ... 11,486,992 <===
eBay Express is dead last in Page Views per user. eBay should reconsider touting to the Press that Page Views is an all important statistic of site performance.
3 Month Average
.......... Reach per .... Page Views . Number of
......... million users ... per user .. Listings
eBay ......... 20,240 ....... 15 .... 11,486,992 <=
Amazon ....... 16,995 ........ 6 ........... N/A
WalMart ....... 1,565 ........ 7 ........... N/A
BestBuy ....... 1,345 ........ 6 ........... N/A
Buy.com ......... 697 .........4 ........... N/A
Overstock ....... 630 ........ 7 ........ 21,344
CompUSA ......... 398 ........ 5 ........... N/A
ProStores ........ 90 ........ 6 ........... N/A <==
eCRATER .......... 81 ........ 6 ....... 572,505
eBay Express ..... 35 ........ 2 .... 11,486,992 <===
ebid ............. 31 ....... 15 ....... 532,266
Tazbar ........... 12 ....... 17 ....... 151,023
Blujay ........... 11 ........ 3 ....... 174,511
ePier ............ 11 ........ 3 ....... 127,203
HiBidder .......... 9 ....... 35 ........ 37,599
WeBidz ............ 9 ....... 20 ........ 17,621
Bidville .......... 9 ....... 11 ..... 1,049,214
Wagglepop ......... 7 ........ 8 ........ 94,198
PlunderHere ....... 6 ....... 48 ........ 30,827
AuctionQuests ..... 6 ....... 12 ........ 54,502
Bid-Alot .......... 6 ........ 3 ........ 28,014
Lowbid ............ 2 ........ 7 ........ 11,344
Ewaey ............. 1 ........ 6 ........... N/A
StuffPals ......... 1 ........ 4 ........ 18,397
In Reach per million users, eBay Express is less popular than Overstock, eCRATER, and it's sibling ProStores, and barely more popular than the much smaller sites.
3 Month Average
............... Traffic .. Number of
................ Rank ..... Listings
eBay ............... 19 . 11,486,992 <=
Amazon ............. 31 ........ N/A
WalMart ........... 431 ........ N/A
BestBuy ........... 527 ........ N/A
Overstock ....... 1,187 ..... 21,344
Buy.com ......... 1,402 ........ N/A
CompUSA ......... 2,209 ........ N/A
ProStores ...... 11,288 ........ N/A <==
eCRATER ........ 13,003 .... 572,505
ebid ........... 20,655 .... 532,266
eBay Express ... 49,658 . 11,486,992 <===
Tazbar ......... 50,160 .... 151,023
HiBidder ....... 55,659 ..... 37,599
WeBidz ......... 66,734 ..... 17,621
PlunderHere .... 69,762 ..... 30,827
Bidville ....... 83,845 .. 1,049,214
AuctionQuests . 112,093 ..... 54,502
Blujay ........ 117,485 .... 174,511
ePier ......... 129,260 .... 127,203
Wagglepop ..... 131,138 ..... 94,198
Bid-Alot ...... 221,684 ..... 28,014
Lowbid ........ 451,411 ..... 11,344
Ewaey ......... 609,259 ........ N/A
StuffPals ... 1,183,176 ..... 18,397
Compared to the previous reports (see bottom), eBay Express has been slowly sinking in this ranking. But by Traffic Rank eBay Express remains fair compared to other substantially smaller competing sites.
To comprehend the magnitude of these numbers, let's use Yahoo! and Google in this last list.
3 Month Average
............ Reach per .. Page Views . Number of . Traffic
.......... million users . per user .. Listings ... Rank
Yahoo! ....... 250,500 ...... 15 ........ 66,426 ...... 1
Google ....... 238,850 ....... 7 .... EVERYTHING ...... 3
eBay .......... 20,240 ...... 15 .... 11,486,992 ..... 19
ProStores ......... 90 ....... 6 ........... N/A . 11,288
eBay Express ...... 35 ....... 2 .... 11,486,992 . 49,658
Is eBay Express leading the competition? According to the metrics, mixed results.
Is eBay Express popular?
What do you think?
This article is a followup to:
See also addendum:
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Posted on 16 June 2007 at 00:36 in Amazon, Bidville, Blujay, Commentary, eBay Express, eBid, eCRATER, Ewaey, Google, Yahoo! | Permalink | Comments (1) | TrackBack (0)
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