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From eBay Search Forum
My sort option changed to Best Match?
http://forums.ebay.com/db1/thread.jspa?threadID=2000404928&tstart=0&mod=1185131701613
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touch*my*toes (12 ) Jul-21-07 19:33 PDT
Hello? Don't be messing with MY CHOSEN sort method. WTH?
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glenda (1348 ) Jul-21-07 23:44 PDT 1 of
Hi touch*my*toes
You know you can change it back, right?
Glenda
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V3 You can write to eBay support by clicking on Help then Contact Us.
It's hard to tell where the road will lead, just looking at it from the one end.
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touch*my*toes (12 ) Jul-22-07 10:54 PDT 2 of
Yes, thanks. However, I have to change it back EVERY time. When I choose a preference for search, I would assume that would be the default for every search I do. Not just the one I am doing when I change it. This is BS.
Didn't one of those pinks post and say they would NEVER force Best Match on us? Liars.
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glenda (1348 ) Jul-22-07 11:01 PDT 3 of
Hi touch*my*toes
Hmmmm... I recall discovering that my sort had been changed to Best Match at one time as well. But I changed it back to Ending First for search, and Newly Listed for category browse, and it stayed that way.
Maybe you're in one of those "little tests" they talked about in Sneak Peak that supposedly won't last very long. http://pages.ebay.com/sneakpeek/ (down at the bottom, under Testing Testing)
Glenda
--
V3 You can write to eBay support by clicking on Help then Contact Us.
It's hard to tell where the road will lead, just looking at it from the one end.
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touch*my*toes (12 ) Jul-22-07 11:12 PDT 4 of
Oh, LOLOLOL!! From that page:
"If disruptive technology is a passion of yours, follow along at eBay innovation."
I think I just hurt myself.
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*sirfelix* (1719 ) Jul-22-07 12:15 PDT 5 of
Even when signed in, using the search field at the top of any ebay page forces the listing to be sorted by "Best Match", not by my preferences.
So eBay, again, is forcing buyers to use extra "clicks" to search items. This is making my buying experience a pain and I'm tired if it.
I have a 1700+ feedback, about 50% of that from buying anbd 50% from selling. I have already gave up on selling due to increased fees, a confusing system and poor inventory exposure to buyers. Now eBay is threatening MY buying experience with more nonsense like "Best Match".
Fix this problem and stop changing something that worked for everyone. Keep going like this and you'll only succeed in making a marketplace for chinese products from importers. Is this what eBay was originally about?
Goodluck,
SF
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naugagirl (909 ) Jul-23-07 19:38 PDT 6 of
Ditto. This is an involuntary change to the default behavior and no amount of changing my prefs via customize' stick: every single new search (and saved search!) is now sorted as 'Best Match' by default. Dreadful.
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webpaper (1554 ) Jul-24-07 01:56 PDT 7 of
Dreadful hardly begins to describe how ticked off I am.
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sko74517 (593 ) Jul-24-07 06:10 PDT 8 of
Glenda: You have your work cut out for you this time!! I gotta tell you that if it wasn't for you, I suspect the board would have exploded by now. We sure don't get any rational answers from pinks or whoever is responsible for this mess. Here's the problem: users shouldn't have to "opt out" from eBay's bizzaro experiments. No one should be put into a test scenario without being asked. There should also be a clear path out for those who decide to try it and don't like it. No one has time to fool around with this stuff. It's not easier at all. It just wastes our time.
They tried that same crap on Paypal recently....requiring buyer credit users to "opt out" from Paypal's decision to unilateraly switch from mailed invoices to paying on-line only. They learned quickly that only I control my finances.....not them :) I will never use that service again.
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glenda (1349 ) Jul-24-07 08:45 PDT 9 of
Hi sko,
Users shouldn't have to "opt out" from eBay's [search] experiments.
I've rephrased your statement slightly and I agree. I think search is too important to be messing around with in a public setting. It's impactful enough that listings take longer and longer to even be searchable, but then to change settings and displays and sorts and categories on the fly, at random, is unacceptable.
eBay said they learned last time that people don't like to be dropped into tests, so they added an opt-out. Hopefully what they learn from this round is that people still don't like being dropped into tests and that they should have an opt-IN at the top of search results pages, instead of an opt-OUT at the very bottom.
What really irritates me, however, is that they announced it was only going to last 6 weeks, and here it is going on 11 weeks and there has been no further explanation of why they ignored their own statements. Judging from the number of new complaints, they have also increased the "small percentage" of people being dropped into various searches.
Glenda
--
V3 You can write to eBay support by clicking on Help then Contact Us.
It's hard to tell where the road will lead, just looking at it from the one end.
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